Your AI employee, fully loaded.
ChitChat isn't a chatbot bolted onto your business — it's a complete AI employee that talks to customers, manages your CRM, runs automations, works overnight, runs your ads and answers the phone. Every plan starts with a 7-day free trial, and every plan includes the AI-generated Business Overview dashboard. Here's everything it does, organized by plan so you can read straight through yours.
Starter
Everything you need to put your AI employee to work — 1 AI employee, knowledge base, full lead pipeline and CRM, up to 2 connected channels, and your AI-generated Business Overview. 400 credits/month included, then $0.12 per extra credit.
Chat across all channels
Web widget, Instagram, WhatsApp, Messenger, email and voice — all routed through one AI brain with a unified conversation history.
Brand-voice responses
Your chatbot's personality, response style and system prompt shape every reply — friendly, formal, concise, or whatever fits your brand.
Lead qualification & pipeline
The AI asks your qualification questions, scores each lead and moves them through lifecycle stages — visitor → lead → prospect → customer — without manual data entry.
Customer memory
Every fact a customer shares — preferences, past orders, kids' names — is stored as structured memory and pulled into future conversations automatically.
CRM auto-update
The AI updates customer profiles in real time — adding tags, company names, notes and lifecycle stage changes as it learns them in conversation.
Knowledge base + retrieval
Upload docs, URLs or text and ChitChat grounds every answer in your real content using vector embeddings — no hallucinations, just your facts.
AI-generated Business Overview
One command-center view of how your business is actually performing — built by AI for your business specifically. It picks only the metrics that apply to you: no ad panel without an ad account, no refund panel if you don't sell refundables. Included on both plans; Pro adds deeper history and peer benchmarking.
Tenant data isolation
Every chatbot's data is scoped to its owner. Row-level security and tenant_id filters ensure no customer ever sees another customer's conversations, leads or memory.
Usage & cost tracking
Every AI interaction — chat replies, lead scoring, Copilot actions, voice queries — is logged with token counts and cost estimates, with configurable soft caps per tenant.
Deletion & GDPR support
Delete a customer and ChitChat hard-deletes their PII (memory, identities, leads) while anonymizing analytics rows — preserving aggregate stats without retaining personal data.
Pro
Most popularEverything in Starter, plus unlimited channels and the full autonomy layer — Auto Cold Outreach, Auto-Tweet, Nightshift (reporting + full execution), Auto Mode up to 4 hours, Run Ads + Auto Ads — with a Copilot that can execute, voice mode, and benchmarking. 1,500 credits/month included, then $0.08 per extra credit.
Auto Cold Outreach
Beyond manual sequences: flip the toggle and ChitChat researches, drafts and sends cold emails on its own — from your own connected inbox, inside daily and weekly caps you set. 1 credit per successful send.
Auto-Tweet
The AI writes and posts to your connected X account on a schedule, using your real business context. Turn on 'review before posting' and everything waits in a queue for your approval first. 1 credit per post, refunded if a post fails.
Nightshift — reporting mode
While you're asleep ChitChat runs your recurring work: nightly summaries, reports, scheduled follow-ups and housekeeping inside an overnight window you define. Included on Pro alongside full execution mode.
Nightshift — full execution mode
Pro also includes the second Nightshift mode: instead of reporting only, ChitChat drains the actual task queue overnight — outreach, follow-ups, ad relaunches, CRM work — bounded by a max-tasks-per-night limit you control.
Auto Mode — time-boxed autonomy
Tell ChitChat to 'run for X hours' and it works your task queue on its own until the timer ends or you hit Stop. Live status, per-task log, 1 credit per completed task. Pro sessions run up to 4 hours each.
Run Ads + Auto Ads
One click drafts a campaign — headline, copy, audience, offer — from your business profile and launches it in your own connected Meta or Google ad account. Auto Ads then monitors performance, scales winners and pauses losers inside your budget ceiling. Ad spend is billed by Meta/Google directly to your account, never routed through ChitChat.
Unified customer identity
When the same person reaches out on two channels, ChitChat links them to one profile — combining history, memory and tags instead of treating them as strangers.
Automation triggers
Define rules that fire on events — a lead captured, an appointment booked, a purchase completed — and ChitChat executes the follow-up chain automatically.
Task creation
The AI creates tasks for your team when action is needed — 'follow up with Sarah', 'send invoice', 'check inventory' — with context attached.
Follow-up sequences
Multi-step nurture sequences run on their own — email, WhatsApp, SMS — with AI deciding timing and tone based on the customer's engagement.
Copilot recommendations
ChitChat analyzes your signals and surfaces what needs attention — at-risk leads, missed follow-ups, trending objections — with a recommended action for each.
Ask your business anything
Type or speak a question — 'how many leads this week?', 'what are customers complaining about?' — and get an answer grounded in your live data.
Voice mode in the dashboard
Tap the mic in Copilot chat and ask a question out loud — ChitChat thinks, looks up your data and speaks the answer back. No typing required.
Cross-business benchmarking
Opt in to compare your metrics — reply-to-lead rate, conversion rate, response time — against anonymized percentile bands from similar businesses.
Inbound call handling
Connect a Twilio number and ChitChat answers calls with your brand voice, qualifies the caller, books appointments and logs the conversation.
Outbound voice calling
Copilot can call cold leads and renewal reminders — only after you approve the script. Calls are logged with transcripts and outcome notes.
Business Twin simulator
Describe a change you're considering — a price increase, a policy shift, a tone adjustment — and the Business Twin models the likely impact against your own historical data before anything goes live.
Autonomous Growth Agent
Runs controlled A/B experiments on low-risk actions — response wording, follow-up timing — and auto-adopts winners. Every decision is logged, visible in a live activity feed, and revertible with one click.
Agency white-label
Resell ChitChat to your own clients under your own branding. Manage multiple client sub-accounts from one console, with per-client logo, brand colors, custom domain, and rolled-up billing at a wholesale rate.
Finance & cash-flow forecasting
See your revenue trends broken down by source — subscriptions, invoices, referral costs — with a 30/60/90-day cash-flow projection. Confidence-graded using the same approach as the Business Twin. Exportable to CSV.
Ready to put it to work?
Start with a 7-day free trial, connect your channels, and watch ChitChat take over the repetitive work — so you can focus on the parts of your business that need you.