Your AI employee, fully loaded.
ChitChat isn't a chatbot bolted onto your business — it's a complete AI employee that talks to customers, manages your CRM, runs automations, analyzes your data and answers the phone. Here's everything it does, organized by plan so you can read straight through yours.
Starter
Everything you need to put your AI employee to work — chat, leads, knowledge, and the security foundations.
Chat across all channels
Web widget, Instagram, WhatsApp, Messenger, email and voice — all routed through one AI brain with a unified conversation history.
Brand-voice responses
Your chatbot's personality, response style and system prompt shape every reply — friendly, formal, concise, or whatever fits your brand.
Lead qualification & pipeline
The AI asks your qualification questions, scores each lead and moves them through lifecycle stages — visitor → lead → prospect → customer — without manual data entry.
Customer memory
Every fact a customer shares — preferences, past orders, kids' names — is stored as structured memory and pulled into future conversations automatically.
CRM auto-update
The AI updates customer profiles in real time — adding tags, company names, notes and lifecycle stage changes as it learns them in conversation.
Knowledge base + retrieval
Upload docs, URLs or text and ChitChat grounds every answer in your real content using vector embeddings — no hallucinations, just your facts.
Tenant data isolation
Every chatbot's data is scoped to its owner. Row-level security and tenant_id filters ensure no customer ever sees another customer's conversations, leads or memory.
Usage & cost tracking
Every AI interaction — chat replies, lead scoring, Copilot actions, voice queries — is logged with token counts and cost estimates, with configurable soft caps per tenant.
Deletion & GDPR support
Delete a customer and ChitChat hard-deletes their PII (memory, identities, leads) while anonymizing analytics rows — preserving aggregate stats without retaining personal data.
Professional
Most popularEverything in Starter, plus unified identity, automations, Copilot intelligence, voice mode, and benchmarking.
Unified customer identity
When the same person reaches out on two channels, ChitChat links them to one profile — combining history, memory and tags instead of treating them as strangers.
Automation triggers
Define rules that fire on events — a lead captured, an appointment booked, a purchase completed — and ChitChat executes the follow-up chain automatically.
Task creation
The AI creates tasks for your team when action is needed — 'follow up with Sarah', 'send invoice', 'check inventory' — with context attached.
Follow-up sequences
Multi-step nurture sequences run on their own — email, WhatsApp, SMS — with AI deciding timing and tone based on the customer's engagement.
Copilot recommendations
ChitChat analyzes your signals and surfaces what needs attention — at-risk leads, missed follow-ups, trending objections — with a recommended action for each.
Ask your business anything
Type or speak a question — 'how many leads this week?', 'what are customers complaining about?' — and get an answer grounded in your live data.
Voice mode in the dashboard
Tap the mic in Copilot chat and ask a question out loud — ChitChat thinks, looks up your data and speaks the answer back. No typing required.
Cross-business benchmarking
Opt in to compare your metrics — reply-to-lead rate, conversion rate, response time — against anonymized percentile bands from similar businesses.
Enterprise
Everything in Professional, plus outbound calling, the Business Twin simulator, the Autonomous Growth Agent, agency white-label, and finance/ops forecasting.
Inbound call handling
Connect a Twilio number and ChitChat answers calls with your brand voice, qualifies the caller, books appointments and logs the conversation.
Outbound voice calling
Copilot can call cold leads and renewal reminders — only after you approve the script. Calls are logged with transcripts and outcome notes.
Business Twin simulator
Describe a change you're considering — a price increase, a policy shift, a tone adjustment — and the Business Twin models the likely impact against your own historical data before anything goes live.
Autonomous Growth Agent
Runs controlled A/B experiments on low-risk actions — response wording, follow-up timing — and auto-adopts winners. Every decision is logged, visible in a live activity feed, and revertible with one click.
Agency white-label
Resell ChitChat to your own clients under your own branding. Manage multiple client sub-accounts from one console, with per-client logo, brand colors, custom domain, and rolled-up billing at a wholesale rate.
Finance & cash-flow forecasting
See your revenue trends broken down by source — subscriptions, invoices, referral costs — with a 30/60/90-day cash-flow projection. Confidence-graded using the same approach as the Business Twin. Exportable to CSV.
Built For You
A done-for-you setup on top of any plan — we build your chatbot, train it on your knowledge, configure your integrations, and deploy it to your channels.
Custom chatbot built for your business
Our team builds and configures your AI employee around your specific business — your products, your tone, your workflows.
Ready to put it to work?
Start free, connect your channels, and watch ChitChat take over the repetitive work — so you can focus on the parts of your business that need you.